In accordance with Law No. 13/2019, the Cyber Security Law, which has been effective on December 22, 2019, users of prepaid card activated before December 22, 2019, should complete the registration using their real name within the transitional period of 120 days. As the transitional period will soon end on this Sunday (on April 19), Macau Post and Telecommunications Bureau hereby reminds the public again, those prepaid card users should complete the real name registration promptly in order to avoid the suspension of mobile services. Meanwhile, we all can convey this news about Prepaid Card Real Name Registration to the elders, students, domestic helpers or vulnerable groups. For details, please contact the designated telecommunication operator.

Due to non-registration by April 20 (end of the transitional period), the suspended mobile services can be resumed after registration

The mobile services can be resumed as long as the registration is completed on or before October 16, if mobile services are suspended because of non-registration by April 20.

Special call for online registration to avoid crowd gathering

In order to cooperate with the pandemic prevention work, the public are encouraged to avoid crowd gathering at telecom shops. For time saving and risk reduction, Macao Post and Telecommunications Bureau encourages users of prepaid card to use online platforms (such as official websites, applications or official WeChat accounts) provided by telecommunication operators to complete the real name registration.