Information from the Statistics and Census Service (DSEC) indicated that a total of 120 hotels & guesthouses were open for business in January 2021, a decrease of 2 year-on-year; number of available guest rooms went down by 6.1% to 36,000. Data on hotels & guesthouses designated for medical observation were excluded in the compilation of the results. The average occupancy rate of guest rooms stood at 40.3%, representing a month-to-month fall of 12.8 percentage points and a year-on-year drop of 40.7 percentage points.

A total of 447,000 guests checked into hotels & guesthouses in January, indicating a decline of 58.6% year-on-year. Guests from mainland China fell by 52.5% year-on-year to 373,000 (83.5% of total), whereas local guests inched up by 0.7% to 49,000. The average length of stay of guests increased by 0.2 night year-on-year to 1.7 nights.

There were no inbound package tour visitors in January, while the number of visitors joining local tours was 1,100. Outbound residents using services of travel agencies totalled 7,900, and 7,600 (96.2%) of them went to mainland China.